FAQS

What Internet Speeds can I expect?

Speeds vary by location and site conditions, but we can provide in many locations speed up to 200 Mbps. We are always looking at ways to provide better and faster service to our customers. Please note that with most wireless services, speeds can vary depending on the time of day and current network user load.

How do I find out if this service is available at my residence?

The areas we cover do change from time to time. Please call 403-653-6010 or email us with your address ready so we can check your specific location.

What is the difference between Basic and Enhanced internet services?

Enhanced Internet offers a faster service that can service more devices on an account.

Am I allowed to use southern wireless's service for illegal activities?

That's a FIRM NO, never ever ever.

Do you provide top-of-the-line internet access?

Yes, we do. Southern Wireless looks to bring together the best of wireless technology, affordability, and great value for our customers.

How can I update my billing information or see invoices?

You can click on the "Client Zone" link in the menu or click here to log in to the Client Zone.